TERMS AND CONDITIONS

1. These terms and conditions settle the relationship between Auto Help Ltd - owner of the website www.autohelp.bg and its users.

2. During the registration, indicating the box "I accept Terms and Conditions", the user performs electronic statement by the meaning of the law for the electronic document and declare that he/she is aware and accepts the general conditions.

3. Orders through the website http://www.autohelp.bg/ are available 24 hours a day and accomplish every day from 9:00 to 17:00 pm

4. To buy an item from the Site, the user must:

4.1. Have a permanent address in Bulgaria;

4.2. Fill correctly the electronic registration form;

4.3. To agree and accept these Terms and Conditions;

4.4. Point the correct and valid phone number and address for delivery;

4.5. Provide access and the opportunity to receive the ordered goods.

5. Auto Help Ltd reserves the right to ask the user for additional confirmation for the order by phone or e-mail. If the required above information is denied, it automatically cancels the contract with or without further notice.

6. After making the order, the user will automatically receive confirmation by the given email or phone. Since that moment the application is considered to be acceptable and followed by implementation by Auto Help LTD. In case of failure to meet part or the whole order, the user will receive an additional email or call.

7. The approved method of payment of purchases from e-shop is in cash upon delivery, and all prices are with VAT and must be in the Bulgarian levas.

•If the order is less than 70.00 levas – the delivery is charged from the customer.

•If the order is more than 70.00 levas – the delivery is charged from Auto Help Ltd.

8. Auto Help Ltd reserves the right to correct any errors and / or to update the site`s content at any time without notice, which includes the changes of goods and prices. These changes will not affect to orders which have been already made and confirmed, those will be carried out under conditions that were current at the time of confirmation of the order.

9. The User has the right to cancel goods ordered within 7 working days of receiving them in case they are not used, the packaging is not in bad condition and the product is in the form that is obtained in terms of 55 of the CPA. The transport costs of obtaining and returning the goods shall be should be paid by the user. In case some defect in the product is found within 24 hours of receipt and if it stays in the same conditions as it is bought /the product and the packaging/ then Auto Help, Ltd. is obliged to replace the product with new one or rebuild the payment made by the consumer under Article 55 of the CPA. In this case the transportation and other costs of obtaining and returning the goods shall be paid by the seller. If there are some differences in the products and its characteristics listed in the page with its description, the supplier shall refund the full amount paid by the consumer, according to article 59, par. 3 of the CPA within 7 days of the receipt of the goods if the presentation of goods and packaging are in good conditions.

10. Auto Help reserves the right to modify, add or delete parts of the General Conditions. With that statement the user agrees that all subsequent purchases are governed by the Terms and Conditions.

11. Auto Help Ltd is not responsible for the content of the sites that are not part of the site http://www.autohelp.bg/. Auto Help Ltd is not obliged to pursue any site that has a link to illegal content of copyright, pornography, racism and any other activities prohibited by the laws of the Republic of Bulgaria. If the user has noticed such violation he /she are required to notify Auto Help Ltd., in order the links to the offending site to be removed.

12. Responsibilities:

12.1. Auto Help Ltd is not responsible for the integrity of the information on the website from computer viruses or other threats. The information which is laid down therein is with accordance of thewith applicable law. Its use by the user is voluntary and by his own initiative.

12.2. Auto Help Ltd is not responsible for any damages caused to the user when using the website services.

12.3. Auto Help, Ltd. does not guarantee an uninterrupted access to the domain www.autohelp.bg.

12.4. Auto Help Ltd is not responsible for the exhaustion of stocks.

12.5. Auto Help Ltd is not responsible for inaccuracies in the information on the product submitted by the manufacturer.

12.6. Auto Help Ltd is not responsible for the delay or failure to perform its obligations for reasons beyond the control of the firm.

13. The sale of the product is governed by the laws of the Republic of Bulgaria.

14. Auto Help Ltd notifies the user that the registration is completed and gives username and password to access the online shop.

15. The user must fill in the registration form voluntarily.

16. After receiving the registration request Auto Help Ltd handles the receiving data and has the right to refuse registration to the user if another user is already registered identical data (entirely or part of it).

17. Auto Help Ltd is not responsible if the user gives his/her username and password to third parties.

18. User is responsible for any action followed by his/her registration.

19. Confidentiality:

19.1. Auto Help Ltd ensures that it does not provide the username (e-mail) and password of the registered user to third parties.

19.2. Auto Help Ltd is committed to ensuring the privacy of information containing personal data supplied by the user. Disclosure is only possible when the information is required by state bodies or officials subject to the statutory order.

19.3. By accepting these Terms, the User agrees to the processing of personal data as described above.

20. The use of the site and the registration in the online shop are voluntary.

21. When the user wants to use the service and the fill the required for this registration, he/she must specify the required data in good faith.

22. User is obligated to do the registration in person. In all cases Auto Help, Ltd. believes that the registration is performed personally.

23. With the filing of the application for registration (after completing the registration form) it is considered that the user has agreed for the processing of his/her personal data.

24. Unconscientiously indication of the data is available as well in the following cases:

•Indication of data that do not represent the actual status to which it is related;

•Indication of personal data to another person, including impersonation.

25. Auto Help Ltd is not responsible and does not owe compensation to the person whose personal information is used by another person, whether or not he/she gave his/her permission for that.